Highest scoring survey items for strongly agree and agree responses across groups.
| Groups and Survey Items (Survey Item #: Weighted Average %1) | Site A | Site B N (%) [SA%, A%] | Site C | |
| Patients | The care providers at the clinic§ responded to all my questions or concerns in a way I could understand. (S11: 94) | 78 (95) [34, 61] | 32 (89) [47, 42] | 49 (96) [65, 31] |
| Overall, I was treated with respect while I was at the clinic§. (S22: 93) | 74 (90) [55, 44] | 35 (97) [66, 34] | 48 (94) [73, 22] | |
| The care providers at the clinic§ explained the proposed treatment plan to me in a way I could understand. (S12: 90) | 74 (90) [34, 62] | 32 (89) [42, 47] | 46 (90) [59, 31] | |
| Specialists | The process for referral, screening, and triaging at my clinic identifies the right patient for my assessment. (S4: 100) | 4 (100) [25, 75] | 7 (100) [43, 57] | 6 (100) [17, 83] |
| The process for referral, screening, and triage at my clinic allows me to see the most urgent patients in a timely manner. (S5: 88) | 4 (100) [25, 75] | 7 (100) [57, 43] | 4 (67) [0, 67] | |
| I have access to the patients’ relevant medical history for assessing the patient. (S3: 82) | 3 (75) [0, 75] | 6 (86) [14, 71] | 5 (83) [17, 67] | |
| Referring physicians | I am satisfied with the recommendations made for my patient(s) by the clinic§. (S11: 100) | 9 (100) [0, 100] | 5 (100) [60, 40] | 36 (100) [31, 69] |
| The treatment provided by the clinic§ has had a positive impact on my patient. (S9: 98) | 9 (100) [11, 89] | 5 (100) [60, 40] | 35 (97) [39, 58] | |
| The provider(s) at the clinic§ explained their role(s) in followup care for my patient. (S10: 94) | 8 (89) [11, 78] | 5 (100) [60, 40] | 34 (94) [29, 65] | |