Lack of stability and consistency in working group membership: Am I or am I not a member? Have the groups now changed? Just where do I belong? Lack of ongoing involvement: Long periods of radio silence or blackout periods; not knowing the intentions, the whole process or when something would occur; resulting in lack of appeal or any commitment to the group. Not seeing any results or knowing what happened. “Hello. I am still waiting…” Indirect exclusion: Not having adequate information ahead of time so I can contribute wisely. Dropped off e-mail chains: Disappearing off working group membership entirely or just missing necessary information or telephone call notifications. I strongly recommended that leaders establish “group e-mail addresses” right at the start to avoid this inadvertent error.
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