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Research ArticleAccepted Article

The development and evaluation of a personalized training in shared decision making skills for rheumatologists

S. Mahmood, J.M.W. Hazes, P. Veldt, P. van Riel, R. Landewé, H.J. Bernelot Moens and A. Pasma
The Journal of Rheumatology April 2019, jrheum.180780; DOI: https://doi.org/10.3899/jrheum.180780
S. Mahmood
From the Amsterdam Rheumatology and Immunology Center, Amsterdam, the Netherlands; Erasmus Medical Center, department of Rheumatology, Rotterdam, the Netherlands; Reinier de Graaf Gasthuis, department of Rheumatology, Delft, the Netherlands; Radboud University Medical Center, Radboud Insititute for Health Sciences, IQ Healthcare, Nijmegen, the Netherlands; Ziekenhuis Groep Twente, department of Rheumatology, Almelo, the Netherlands. Financial support for the study was provided by Pfizer bv. Address correspondence to Sehrash Mahmood, Bsc, Amsterdam Rheumatology and immunology Center, De Boelelaan 1117, 1081 HV the Netherlands, room 3A56. E-mail: s.mahmood@vumc.nl
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J.M.W. Hazes
From the Amsterdam Rheumatology and Immunology Center, Amsterdam, the Netherlands; Erasmus Medical Center, department of Rheumatology, Rotterdam, the Netherlands; Reinier de Graaf Gasthuis, department of Rheumatology, Delft, the Netherlands; Radboud University Medical Center, Radboud Insititute for Health Sciences, IQ Healthcare, Nijmegen, the Netherlands; Ziekenhuis Groep Twente, department of Rheumatology, Almelo, the Netherlands. Financial support for the study was provided by Pfizer bv. Address correspondence to Sehrash Mahmood, Bsc, Amsterdam Rheumatology and immunology Center, De Boelelaan 1117, 1081 HV the Netherlands, room 3A56. E-mail: s.mahmood@vumc.nl
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P. Veldt
From the Amsterdam Rheumatology and Immunology Center, Amsterdam, the Netherlands; Erasmus Medical Center, department of Rheumatology, Rotterdam, the Netherlands; Reinier de Graaf Gasthuis, department of Rheumatology, Delft, the Netherlands; Radboud University Medical Center, Radboud Insititute for Health Sciences, IQ Healthcare, Nijmegen, the Netherlands; Ziekenhuis Groep Twente, department of Rheumatology, Almelo, the Netherlands. Financial support for the study was provided by Pfizer bv. Address correspondence to Sehrash Mahmood, Bsc, Amsterdam Rheumatology and immunology Center, De Boelelaan 1117, 1081 HV the Netherlands, room 3A56. E-mail: s.mahmood@vumc.nl
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P. van Riel
From the Amsterdam Rheumatology and Immunology Center, Amsterdam, the Netherlands; Erasmus Medical Center, department of Rheumatology, Rotterdam, the Netherlands; Reinier de Graaf Gasthuis, department of Rheumatology, Delft, the Netherlands; Radboud University Medical Center, Radboud Insititute for Health Sciences, IQ Healthcare, Nijmegen, the Netherlands; Ziekenhuis Groep Twente, department of Rheumatology, Almelo, the Netherlands. Financial support for the study was provided by Pfizer bv. Address correspondence to Sehrash Mahmood, Bsc, Amsterdam Rheumatology and immunology Center, De Boelelaan 1117, 1081 HV the Netherlands, room 3A56. E-mail: s.mahmood@vumc.nl
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R. Landewé
From the Amsterdam Rheumatology and Immunology Center, Amsterdam, the Netherlands; Erasmus Medical Center, department of Rheumatology, Rotterdam, the Netherlands; Reinier de Graaf Gasthuis, department of Rheumatology, Delft, the Netherlands; Radboud University Medical Center, Radboud Insititute for Health Sciences, IQ Healthcare, Nijmegen, the Netherlands; Ziekenhuis Groep Twente, department of Rheumatology, Almelo, the Netherlands. Financial support for the study was provided by Pfizer bv. Address correspondence to Sehrash Mahmood, Bsc, Amsterdam Rheumatology and immunology Center, De Boelelaan 1117, 1081 HV the Netherlands, room 3A56. E-mail: s.mahmood@vumc.nl
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H.J. Bernelot Moens
From the Amsterdam Rheumatology and Immunology Center, Amsterdam, the Netherlands; Erasmus Medical Center, department of Rheumatology, Rotterdam, the Netherlands; Reinier de Graaf Gasthuis, department of Rheumatology, Delft, the Netherlands; Radboud University Medical Center, Radboud Insititute for Health Sciences, IQ Healthcare, Nijmegen, the Netherlands; Ziekenhuis Groep Twente, department of Rheumatology, Almelo, the Netherlands. Financial support for the study was provided by Pfizer bv. Address correspondence to Sehrash Mahmood, Bsc, Amsterdam Rheumatology and immunology Center, De Boelelaan 1117, 1081 HV the Netherlands, room 3A56. E-mail: s.mahmood@vumc.nl
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A. Pasma
From the Amsterdam Rheumatology and Immunology Center, Amsterdam, the Netherlands; Erasmus Medical Center, department of Rheumatology, Rotterdam, the Netherlands; Reinier de Graaf Gasthuis, department of Rheumatology, Delft, the Netherlands; Radboud University Medical Center, Radboud Insititute for Health Sciences, IQ Healthcare, Nijmegen, the Netherlands; Ziekenhuis Groep Twente, department of Rheumatology, Almelo, the Netherlands. Financial support for the study was provided by Pfizer bv. Address correspondence to Sehrash Mahmood, Bsc, Amsterdam Rheumatology and immunology Center, De Boelelaan 1117, 1081 HV the Netherlands, room 3A56. E-mail: s.mahmood@vumc.nl
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Abstract

Objective Many factors influence a patient’s preference in engaging in shared decision making (SDM). Several training programs have been developed for teaching SDM to physicians, but none of these focused on patients’ preferences. We developed an SDM training program for rheumatologists with a specific focus on patients’ preferences and assessed its effects.

Methods a training program was developed, pilot tested, and given to 30 rheumatologists. Immediately after the training and 10 weeks later rheumatologists were asked to complete a questionnaire to evaluate the training. Patients were asked before and after the training to complete a questionnaire on patient satisfaction.

Results Ten weeks after the training 57% of the rheumatologists felt capable to estimate the need of patients to engage in SDM, 62% felt their communication skills had improved after this training and 33% reported to engage more in SDM. Up to 268 patients were included. Overall, patient satisfaction was high, but there were no statistically significant differences in patient satisfaction before and after the training.

Conclusion The training was received well by the participating rheumatologists. Even in a population of rheumatologists that communicate well, 62% reported improvement. The training program increased awareness about the principles of SDM in patients and physicians, and improved phycisian’s communicative skills, but did not lead to further improvement in patients’ satisfaction, which was already high.

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The Journal of Rheumatology
Vol. 49, Issue 5
1 May 2022
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Accepted manuscript
The development and evaluation of a personalized training in shared decision making skills for rheumatologists
S. Mahmood, J.M.W. Hazes, P. Veldt, P. van Riel, R. Landewé, H.J. Bernelot Moens, A. Pasma
The Journal of Rheumatology Apr 2019, jrheum.180780; DOI: 10.3899/jrheum.180780

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Accepted manuscript
The development and evaluation of a personalized training in shared decision making skills for rheumatologists
S. Mahmood, J.M.W. Hazes, P. Veldt, P. van Riel, R. Landewé, H.J. Bernelot Moens, A. Pasma
The Journal of Rheumatology Apr 2019, jrheum.180780; DOI: 10.3899/jrheum.180780
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