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The voice of patients in system redesign: A case study of redesigning a centralized system for intake of referrals from primary care to rheumatologists for patients with suspected rheumatoid arthritis.
Lopatina E, Miller JL, Teare SR, Marlett NJ, Patel J, Barber CEH, Mosher DP, Wasylak T, Woodhouse LJ, Marshall DA. Lopatina E, et al. Among authors: teare sr. Health Expect. 2019 Jun;22(3):348-363. doi: 10.1111/hex.12855. Epub 2018 Dec 5. Health Expect. 2019. PMID: 30520175 Free PMC article.