Patient Satisfaction Rating, Frequency Percentage | ||||||||
---|---|---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | 6 | 7 | Total | |
Patient Importance Rating, Frequency Percentage | ||||||||
1 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | 2 |
0 | 0.26 | 0 | 0 | 0 | 0.26 | 0 | 0.52 | |
2 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 2 |
0.26 | 0 | 0 | 0 | 0 | 0.26 | 0 | 0.52 | |
3 | 0 | 0 | 6 | 1 | 2 | 0 | 0 | 9 |
0 | 0 | 1.55 | 0.26 | 0.52 | 0 | 0 | 2.32 | |
4 | 1 | 2 | 3 | 13 | 3 | 1 | 0 | 23 |
0.26 | 0.52 | 0.77 | 3.35 | 0.77 | 0.26 | 0 | 5.93 | |
5 | 0 | 6 | 19 | 11 | 13 | 8 | 4 | 61 |
0 | 1.55 | 4.9 | 2.84 | 3.35 | 2.06 | 1.03 | 15.72 | |
6 | 4 | 9 | 9 | 13 | 13 | 21 | 12 | 81 |
1.03 | 2.32 | 2.32 | 3.35 | 3.35 | 5.41 | 3.09 | 20.88 | |
7 | 20 | 14 | 14 | 16 | 37 | 52 | 57 | 210 |
5.15 | 3.61 | 3.61 | 4.12 | 9.54 | 13.4 | 14.69 | 54.12 | |
Total | 26 | 32 | 51 | 54 | 68 | 84 | 73 | 388 |
6.7 | 8.25 | 13.14 | 13.92 | 17.53 | 21.65 | 18.81 | 100 |