Table 3.

Cost consequence of diagnostic procedure (means): comparison between UC group and SRN group. Boldface type indicates significant difference.

Cost ComponentsUsual Care, n = 96*SRN Group, n = 97Difference (95% UI**)
UnitsCosts (€)UnitsCosts (€)
Waiting time, wks12.12.8−9.3 (−10.0 to −8.4)
No. “no shows”80−8
No. FM diagnoses (%)66 (75)n = 8889 (92)23 (17)
70 (73)n = 9619 (19)
n = 88
Total consultations (RMT and/or SRN)3.12.5−0.6 (−1.1 to 0.0)
Total length of consultation (min)12414421 (−2 to 42)
Costs of consultations with RMT and/or SRN210162−48 (−75 to −22)
Costs of blood tests234421 (12 to 30)
Costs of function tests4814−34 (−54 to −13)
Total costs281219−62 (−103 to −20)
Patient satisfaction***n = 85n = 94
  Take seriously0.170.00−0.17 (−0.47 to 0.00)
  Know problems very well1.861.58−0.28 (−1.29 to 0.71)
  Take enough time for me0.740.00−0.74 (−1.26 to −0.33)
  Take care that I can tell story0.950.11−0.84 (−1.52 to −0.29)
  Tell findings at the end of consultation0.850.25−0.60 (−1.30 to 0.01)
  Pay attention to (psycho)social aspects of illness2.420.48−1.94 (−2.71 to −1.19)
Give clear information about disorder1.470.24−1.23 (−1.99 to −0.49)
Give useful advice4.961.59−3.37 (−4.53 to −2.23)
Acceptable waiting time1.540.20−1.34 (−1.74 to −0.95)
  • * 8 patients canceled the diagnostic consultation at the outpatient clinic.

  • ** UI: uncertainty interval based on bootstrap replications.

  • *** Quality effect by QUOTE: Quality of Care Through the Patient’s Eyes measurement instrument. Higher values indicate less satisfaction; values ≥ 1 reflect care aspects that could be improved. UC: usual care; SRN: specialized rheumatology nurse; RMT: rheumatologist.